In the fast-paced world of business, forging and nurturing customer relationships is paramount. Enter Salesforce, a pioneering customer relationship management (CRM) tool that has become the cornerstone for sales, marketing, and support teams worldwide. With its innovative cloud-based services, Salesforce empowers businesses to seamlessly connect with potential customers and partners, revolutionizing how organizations approach customer engagement.
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We believe that everyone should get the opportunity to learn their desired course. So we provide flexibility timings.
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Introduction to Salesforce
Overview of Salesforce and its products
Introduction to the Salesforce ecosystem
Understanding the Salesforce architecture and data model
Introduction to Salesforce Lightning Experience
Setting up a Salesforce Developer Environment
Managing users, profiles, and permissions
Creating and managing objects, fields, and relationships
Creating and managing records
Building basic reports and dashboards
Advanced Salesforce Development
Apex programming language
Lightning Component Framework
Building and deploying custom applications
Integrating with external systems
Managing users and profiles
Configuring security and access controls
Data management and data quality
Creating and managing workflows, approvals, and process builder
Managing customizations, including apps, objects, fields, and layouts
Salesforce Lightning Experience
Introduction to Lightning Experience
Building Lightning pages and components
Lightning App Builder
Lightning Design System
Migrating from Salesforce Classic to Lightning Experience
Understanding integration options
REST and SOAP APIs
Outbound messaging and Apex callouts
Apex REST Services
Integrating with third-party systems
Introduction to Salesforce Analytics
Creating and managing reports and dashboards
Data analysis using SOQL and SOSL
Integrating with external reporting tools
Salesforce Mobile App Development
Introduction to Salesforce mobile app development
Building custom mobile apps with Salesforce Mobile SDK
Mobile App Management and Deployment
Mobile Security and Identity Management
Offline mobile app development
Salesforce Marketing Cloud
Introduction to Salesforce Marketing Cloud
Building and managing marketing campaigns
Email marketing and Journey Builder
Social media marketing
Salesforce Service Cloud
Introduction to Salesforce Service Cloud
Case management and ticketing system
Service Cloud Console
Live Agent and Omni-Channel
Field Service Lightning
Salesforce Community Cloud
Introduction to Salesforce Community Cloud
Building and managing online communities
Customizing and branding community pages
Community engagement and collaboration
Community Cloud Security and Access
Salesforce Advanced Topics
Governor Limits and Apex best practices
Salesforce DX and Continuous Integration
Salesforce Identity and Access Management
Salesforce CPQ and Billing
Salesforce Einstein Platform
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